شحن


We deliver across all regions of the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Al Ain, Ras Al Khaimah, Ajman, Fujairah, and Umm Al Quwain.

  • Delivery Time: 2-3 working days to major cities.
  • Remote/Western Areas: 4-7 working days.
  • Shipping Fee: AED 30 for orders under AED 500.
  • Free Shipping: On orders over AED 500.

Contact us for detailed delivery schedules.


KSA & Oman Shipping & Delivery

  • Shipping Fee: Contact our customer service.
  • Note: The customer is responsible for destination duties, customs, and VAT charges.


Order Cancellation

To cancel your order, please contact our customer service team. If your item has already been processed, the cancellation will be handled as a return. Refer to the Return Policy below.


Return & Replacement Policy

Returns or replacements must be requested through customer service.


Terms & Conditions:

  • The item must be unused.
  • Returned in original packaging.
  • Contact customer service before returning to receive return authorisation.


Warranty Policy

  • Coverage: 1-year warranty for parts and services (excluding certain components)
  • Water Damage: Not covered under warranty.
  • Manufacturer Defects: Covered when the product is used properly.
  • Exclusions: Misuse, water damage, and unauthorised repairs are not covered.
  • Only valid for Coffee Market Innovations LLC (CMI) invoice holders.


Contact us for warranty service: